Cancellation Policy 2023: If you must cancel your conference registration, please make every effort to find a replacement. Written refund requests must be received by October 1, 2023. If a written refund request is received by this date, your conference registration fee will be 75% refunded. Registrants submitting cancelation requests between October 2-10, 2023, will be refunded 30% of the conference registration fee. Requests submitted after October 10, 2023, or not at all, are considered no-shows and will not be refunded. Verified medical issues or other extenuating circumstances will be reviewed case-by-case for a partial refund. Approved refunds will be processed no later than three weeks after the conference.
Special Accommodations: Although all requests cannot be guaranteed, we strive to create an environment where each attendee has an opportunity to participate fully in the conference. For special accommodations (e.g., sign language interpreters, materials in alternative formats, additional directional guidance, etc.), don't hesitate to get in touch with Theresa at email@example.com
Your satisfaction is important to us. Therefore, complaints are taken seriously. Complaints might be generated by event attendees, regulatory boards, and/or sponsoring agencies and could involve refund requests, course content/materials, instructor qualifications, event facilities, completion certificates, or other matters. Collaborative Solutions, Inc. (CS) will respond to all complaints in a timely and ethical manner. Refer to the policy below describing the due process for complaint resolution.
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